Q. Why do you offer a NO FIX - NO FEE service when most other companies charge for
checking the laptop and engineer time even
when they can't repair the laptop?
A. Our aim is to only profit from successful repairs. We are confident that
our IBM trained engineers will repair 95% of the computers we receive at the
quoted price. We give you an honest and realistic quote before you send us
the laptop. We try to prevent uneconomical and impossible repairs
being sent to us - this saves you time and carriage costs.
Q. What happens if the cost of repair is higher than the phone quote?
A. There are a few cases where a laptop has suffered more damage than the
initial diagnosis would suggest. The engineer will call you with his
findings and provide you with a revised quote. You have the right to
decline the repair. Don't forget that our engineers always quote the lowest realistic prices. If you collect your laptop from our premises there is
absolutely NO CHARGE.
Q. What is the delivery charge for sending back the computer?
A. We charge £18 delivery/insurance for laptops being returned to a
UK mainland address. We use CityLink Next Day service. You can also arrange for collections from our premises
and only pay your own courier service.
Common Faults:
UK REPAIRS INFO
Marlborough House
Business
Hours
Mon-Fri 9.00am-5.00pm
Saturday 10.00am-2.00pm
Visitors welcome
Customers are always
welcome to visit us and discuss their laptop repairs with our engineers.
Parking
Info
You can park in the
residents bays on Bruce Road at all times EXCEPT: Mon-Fri 10-11am
& 2-3pm
(PLEASE AVOID THESE TIMES)
Tube/Rail
Harrow & Wealdstone Station is served by National Rail and London
Underground Bakerloo
Line services.
We are a walking distance away and on the same High Street.
Mailing
Info
Most customers send us their laptops by
mail. The average cost of sending a laptop to us using the post is £18
for next day delivery with insurance.
One of the UK's finest Compaq, Sony and Advent laptop repair facilities. Our engineers are trained to fix problems like windows not loading, broken headphones socket, faulty mouse pad, LCD, display brightness and PCMCIA on most Compaq, Sony and Advent laptops. We can service almost all laptops and notebooks, except Apple products.
