Q. Why do you offer a NO FIX - NO FEE service when most other companies charge for
inspection and engineer time even
when they can't repair the laptop or the parts are too expensive?
A. Our aim is to only profit from successful repairs. We are confident that
our expert engineers will repair most of the computers we receive at the
quoted price. We give you an honest and realistic quote before you send us
the laptop. We try to prevent uneconomical and impossible repairs
being sent to us - this saves you time and carriage costs. No point in flogging a dead horse.
Q. Some companies try to sell you a replacement laptop because they make
bigger profits on sales than on repairs. Will you try to sell me a laptop?
A. We don't sell any laptops, so there is no
conflict of interest. We understand that moving to a different laptop can
be distressing and very time consuming. Most users prefer to have their existing laptop, with all their favourite software and
data, fixed. Most new laptops are now sold with Vista
and users may need more time to learn the new operating system. Your old
camera, scanner, printer or webcam might need new Windows 7 drivers. Some
manufacturers have no plans to develop Vistadrivers for older hardware.
Q. Do you have a workshop in Mayfair?
A. We are based in Harrow (North London), but we do service laptops and supply spare parts for customers all over the UK including
Mayfair.
Common Faults:
UK REPAIRS INFO
Marlborough House
Business
Hours
Mon-Fri 9.00am-5.00pm
Saturday 10.00am-2.00pm
Visitors welcome
Customers are always
welcome to visit us and discuss their laptop repairs with our engineers.
Parking
Info
You can park in the
residents bays on Bruce Road at all times EXCEPT: Mon-Fri 10-11am
& 2-3pm
(PLEASE AVOID THESE TIMES)
Tube/Rail
Harrow & Wealdstone Station is served by National Rail and London
Underground Bakerloo
Line services.
We are a walking distance away and on the same High Street.
Mailing
Info
Most customers send us their laptops by
mail. The average cost of sending a laptop to us using the post is £18
for next day delivery with insurance.
One of the UK's finest Dell, Sony and HP laptop repair facilities. Our engineers are trained to fix problems like dark screen with faint image, power socket, faulty mouse pad and broken headphones socket on most Dell, Sony and HP laptops. We can service almost all laptops and notebooks, except Apple products.
