Laptop Power Jack Socket Repair

Power port problems occur when:

• DC power jack pin is broken
• there is a bad connection with the mains adapter
• you have to wriggle the wire/plug to get power
• power connector becomes loose
• power plug gets very hot
• battery does not charge
• smoke or sparks at power connector pin
• AC adapter light goes off when connected to laptop

.. we can fix most power and charging faults.

BEFORE:  We identify the fault at the power socket pin
(in some cases the power jack looks perfect, but fails to make a proper connection)

Power pin fell out

LAPTOP DC JACK/SOCKET FAQ:

Q. Do I need to replace the motherboard?

A. No. Power circuits on most laptops can be repaired. Manufacturers will recommend a replacement motherboard because they can charge £300-£900 for the repair. Always check with our engineers before opting for expensive motherboard replacements. Our engineer are specialists with power/charging problems and can repair most faults.


Q. What causes DC power jacks/sockets to break?

A. The most common faults involve broken or disconnected DC power jacks/sockets. The power pin may break or become loose. The main cause is yanking the adapter cable by tripping over it or dropping the connected laptop. Rough handling and moving the laptop with the cable connected can also damage the DC jack/socket pin. Using an incompatible adapter can damage the socket.

Using the laptop on soft surfaces like sofas and mattresses can push the power plug up. This puts pressure on the Power jack pin and can cause it to become dislodged from the motherboard. We recommend that the laptop should always rest on a flat surface( a chess board is ideal).

Q. What causes the burning smell near the power jack?

A. In some cases the solder joints fail and result in arcing on the motherboard. You may notice a distinct electrical burn smell near the DC jack/socket. The laptop will work and charge the battery for a while but continued use will cause more damage as heat burns through the layers of the mother board. Eventually the power rail will short and the laptop will not power up or charge the battery. With a short circuit on the motherboard the repair is far more difficult and in some cases a replacement motherboard is the only answer. 


Q. Why does the adapter light switch off or flash?

A. All laptop adapters/chargers are built with protective circuits to prevent overloads. Short circuits on the motherboard will cause the adapter to switch off or flash. We can repair most shorted motherboards by locating the short and replacing the faulty components.

Q. How can I tell if the fault is caused by the adapter?

A. The easiest way to determine if the power fault is caused by an adapter is to try an alternative adapter. We have most adapters in stock and customers are welcome to bring their laptops to us for a FREE trial. If your laptop fails with our adapter then the fault, almost certainly, lies with the laptop. If your laptop works fine with our adapter then you can buy it - average cost £39+VAT (used/compatible unit - 60 days warranty).

Q. Why does the laptop work by wriggling the cable 

A. Connection problems can occur on the motherboard or within the adapter cables. Sometimes you can get a reasonable connection by wriggling the cable or holding it at certain angles. This can work in the short term, but it is intermittent. There is no guarantee that your battery will be fully charged or that the laptop won't crash at a critical moment because the cable moved. It is best to get a new adapter or get the DC jack/Socket repaired. A poor connection without a charged battery will cause the system to crash. 

UK REPAIRS INFO


Marlborough House

 

Business Hours
Mon-Fri       9.00am-5.00pm
Saturday   10.00am-2.00pm

Visitors welcome
Customers are always welcome to visit us and discuss their laptop repairs with our engineers.

Parking Info
You can park in the residents bays on Bruce Road at all times
 EXCEPT: Mon-Fri 10-11am & 2-3pm 
(PLEASE AVOID THESE TIMES)

Tube/Rail
Harrow & Wealdstone Station is served by National Rail and London Underground Bakerloo Line services. We are a walking distance away and on the same High Street.


Map & Directions
<cl!ck here>

Mailing Info
Most customers send us their laptops by mail. The average cost of sending a laptop to us using the post is £18 for next day delivery with insurance.

Power Socket Pin Repair

Laptop Backlight Repair

Laptop Video Fault Repair

Laptop Motherboard Repair

Laptop Spare Parts

63616

DIY DISASTERS:  What to avoid.
It is tempting to try a DIY fix by buying a socket for £30-£40.  DIY can be fun and cheap, but you might kill an expensive motherboard. Motherboards are easily damaged when removing the old power jack. Replacing a power socket looks easy, but there is a danger of damaging nearby chips, capacitors, transistors and diodes. 
With our LOW COST repairs it's just not worth the risk.

Here a customer used a very strong, but conductive, epoxy instead of solder and covered nearby components too - took us hours to remove the mess - NOT A GOOD IDEA.

This DIYer purchased the wrong type of socket and glued it on. Every time the adapter was connected there was a short circuit. He tried to remove it but the glue had set and there was a delicate capacitor under the glue so the laptop was brought to us for repair. He wasted £35 on the socket (+£6 delivery) and nearly killed his motherboard.

We are getting a lot of laptops where repairs have been attempted by DIYers using inappropriate tools. Pulling off the broken power socket with a pair of pliers is not a good idea as it will damage the motherboard. Using a cheap £20 soldering iron, from Woolies, with a massive tip and no temperature control, will most likely result in a dead motherboard. Here are some examples of DIYer repairs.

 
Here a student let her friend "repair" the power socket on her Dell computer. He managed to hack the old socket off, but damaged the PCB holes. He gave up after dislodging a capacitor (pic 2) and burning other components. Sadly, we had to replace the motherboard which added over £160 to her repair bill. This could have been avoided by letting our trained engineers do the job.


Here the customer managed to break off a part of the motherboard and gave up the repair when he realised that he couldn't remove parts of the old broken socket. We saved this board as the damage didn't effect the electronics and none of the conductor tracks on the board were pulled off - a lucky escape.

Please ensure that you have the correct tools, skills and a basic knowledge of electronics before trying a DIY repair on your laptop. 

DIY repairs should only be attempted if you can afford to lose your laptop, your software, 
your eMails, your internet settings, 
your music, your pictures and all your work.

With our LOW COST repairs it's just not worth the risk.

SKILLS & TOOLS:

With 20+ years experience we have the skills but without our specialist tools we'd be lost.

Needle next to soldering tip

We use micropoint soldering, with digital temperature control, to ensure that heat is applied just where it is needed.

Overheating components near the power socket can kill the motherboard.

We have developed custom designed tools to efficiently remove broken power jacks without damaging nearby components. 

Some laptop repair companies use tools that are more suited to plumbing than high-tech electronics.

We invest in the best tools to get the best results.

Common Power Problems: Power Socket Repair I8100 power supply X300 lcd cable pin out Pin td230 Toshiba satellite 1905-s301 power-on problem D610 power Power port casing replace 600m Fix d600 power Dc socket pins repair Power plug for a c600 motherboard Packard bell ipower case

Aspire USB port sockets can wear out with regular use. We can replace these on most machines. Ports can be mounted vertically or horizontally and can be grouped. Most USB problems we have seen can be attributed to physical damage to the socket rather than electronics. USB ports supply enough power to drive scanners and hard drives - connecting your camera, scanner or ipod to a broken or damaged socket can damage the device. If the battery status indicator does not light up, remove the battery pack and let it return to room temperature. Re-install the battery pack. If the charge indicator still does not light up, replace the battery pack. If the charge indicator still does not light up, replace the DC/DC charger board.

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Maker wanted to send my laptop to Europe and charge me £200+, LaptopRepair1.co.uk fixed my backlight for £39+VAT - Thank you very much.... Toshiba had a backlight failure, I waited months for my local dealer to get the parts, LaptopRepair1.co.uk fixed it within 48 hours... Very helpful staff - Most other laptop repair companies didn't even want to tell me what the fault was... The hinge and screen plastics on my Compaq broke - LaptopRepair1.co.uk fixed all the problems for £139.... Even the manufacturer couldn’t supply the part - LaptopRepair1.co.uk had the inverter and installed it while I waited.
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