Laptop Repair Birmingham

Laptop Repair Knightsbridge

You'll love our service...

• a fair NO FIX - NO FEE policy
• No hourly charges and no diagnosis fees
• 20+ years computer engineering skills
• Professional IBM trained engineers
• Best quality tools and methods
• Good relationships with manufacturers
• Fast access to rare spare parts

... and our low prices.

LAPTOP REPAIR FAQ:

Q. How can you offer a NO FIX - NO FEE service when most companies charge for running diagnostics and engineer time even when they can't repair the laptop or the parts are too expensive?

A. Our aim is to only profit from successful repairs. We are confident that our expert engineers will repair 95% of the laptops we receive at the quoted price. We give you an honest and realistic quote before you send us the laptop. We actively discourage uneconomical and impossible repairs being sent to us - this saves you time and carriage costs. 

Q. What happens if the cost of repair is higher than the phone quote?

A. There are a few cases where a laptop has suffered more damage than the initial diagnosis would suggest. The engineer will call you with his findings and provide you with a revised quote. You have the right to decline the repair. If you collect your laptop from our premises there is absolutely NO CHARGE.

Q. What is the delivery charge for returning the laptop?

A. We charge £18+VAT delivery/insurance for laptops being returned to a UK mainland address. You can also arrange for collections from our premises and only pay your own courier service. 

Q. Some companies try to sell you a replacement laptop because they make bigger profits on sales than on repairs. Do you sell laptops? 

A. We are a repair company 100% - we don't sell any laptops, so there is no conflict of interest. We understand that moving to a different laptop can be a big inconvenience and very time consuming. Most users prefer to have their existing laptop, with all their favourite software and data, fixed. Most new laptops are now sold with Vista and users may need more time to learn the new operating system. Your old camera, scanner, printer or webcam might need new Vista drivers. Some manufacturers have no plans to create Vista drivers for older hardware.

Q. What is the time scale for repairs?

A. It really depends on the exact nature of the fault. Most backlights, keyboards, LCDs and broken power socket pins can be repaired in 1-2 days, when parts are in stock, otherwise 4-5 days. Video and motherboard faults usually take 2-5 days because extensive testing is required after repairs. Same day repairs need to be prearranged to ensure that engineer time and parts are allocated for the job - please call.

Q. What happens if my computer develops the same fault during the 60 day warranty period.

A. We have a very low returns rate, about 1 in 70 repairs. With all complex electronics there is a small chance that a fault may recur. We aim to give all warranty jobs top priority and fix the fault quickly. We also reimburse the postage for warranty returns. If the fault can't be repaired then a FULL REFUND will be given for the initial repair and the laptop returned to you. 

Q. Do you have a workshop in Knightsbridge?

A. We are based in Harrow Middlesex (North London), but we do service laptops and supply spare parts for customers all over the UK including Knightsbridge.

We are looking to network with laptop repair companies who provide a similar high quality service and fair terms for customers in other countries.

The CPU is the brain of your PCG laptop. Laptops mostly use mobile versions of processors. These Knightsbridge work on lower voltages and generate less than desktop versions. Most laptops use Intel or AMD processors. Intel Centrino processors are specially designed for laptop computing and maximise battery life. Processors are usually Knightsbridge damaged by fan and heat sink failure - they can Knightsbridge overheat and be permanently damaged. Poor heat transfer from the CPU to the heat sink can also cause HP laptops to crash or freeze intermittently. There a small thin florescent tube at the bottom of the Toshiba TFT screen. This provides the lighting for the Toshiba screen. When the tube developes a fault the screen may give a pink or red hue to the image. We replace the tubes with high performance ultra white tubes which give a better image. When the HP laptop is switched on it will perform a Power On Self Test(POST). Usually you can select a quick or thorough test from the BIOS settings.

UK REPAIRS INFO


Marlborough House

 We ONLY service laptops for 
UK customers.

We ONLY service laptops for 
UK customers.

Business Hours
Mon-Fri       9.00am-5.00pm
Saturday   10.00am-2.00pm

Visitors welcome
Customers are always welcome to visit us and discuss their laptop repairs with our engineers.

Parking Info
You can park in the residents bays on Bruce Road at all times
 EXCEPT: Mon-Fri 10-11am & 2-3pm 
(PLEASE AVOID THESE TIMES)

Tube/Rail
Harrow & Wealdstone Station is served by National Rail and London Underground Bakerloo Line services. We are a walking distance away and on the same High Street.


Map & Directions
<cl!ck here>

Mailing Info
Most customers send us their laptops by mail. The average cost of sending a laptop to us using the post is £18 for next day delivery with insurance.

Power Socket Pin Repair

Laptop Backlight Repair

Laptop Video Fault Repair

Laptop Software Virus Recovery

Laptop Motherboard Repair

Laptop Spare Parts

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63811

48059

DVD and CD drives can be damaged by shock and movement when the disk is spinning. Video / VGA problems can be caused by a worn video cable. Every time the screen lid is closed and openned on your Compaq laptop, the flexible cable is twisted by 90 degrees. over a long period of time, this causes the wires within the video cable to weaken and then break. Yor may see one of the colours missing on the screen or sync problems. All your programs and data are stored on the Knightsbridge hard disk in your laptop. Important Compaq data should be backed up on a regular basis. A few minutes copying your work to a CDRW can save hours of data re-entry. It might not be possible to repeat certain types of design and artistic work. Smart Knightsbridge hard drives will sometimes warn of imminent failure, other warning signals include a change in drive noise and intermittent Acer read errors. Any warning sign should be taken very seriously and the drive backed up ASAP, if possible. External USB or Firewire drives are an excellent means of Knightsbridge backing up important data. They are almost as fast as the internal data and can be used to transfer your data to a new hard drive if your current drive fails. Older laptops may have a restriction on the size of drive that can be installed.

Repairs for: UK, Acton, Aldgate, Aldwych, Alperton, Archway, Arlington, Arnos Grove, Ashford, Austin, Acton, Balham, Baltimore, Bangkok, Bank, Barbican, Barking, Barnet, Battersea, Bedfont, Beijing, Belmont, Bermondsey, Birmingham, Bishopsgate, Bow, Boston, Brixton, Buenos Aires, Calcutta, Calgary, Camden, Charlotte, Chelsea, Chicago, Chiswick, Cockfosters, Columbus, Coventry, Cricklewood, Croydon, Dagenham, Dallas, Delhi, Detroit, Ealing, El Paso, Euston, Finchley, Finsbury, Fort Worth, Fulham, Golders Green, Goodge Street, Greenford, Greenwich, Hackney, Hammersmith, Hampstead, Hamilton, Harefield, Harrow, Heathrow, Hendon, Holborn, Houston, Ilford, Indianapolis, Islington, Istanbul, Jacksonville, Jakarta, Karachi, Kennington, Kentish Town, Kenton, Kilburn, Kitchener, Knightsbridge, Lagos, Leyton, Leicester, London, London Bridge, Los Angeles, Luton, Manchester, Manila, Mayfair, Memphis, Mill Hill, Moorgate, Montreal, Moscow, Mumbai, New York, Northwood, Notting Hill, Northolt, Osterley, Ottawa, Oxford Circus, Paddington, Paris, Perivale, Philadelphia, Phoenix, Pimlico, Poplar, Quebec, Queensbury, Rickmansworth, Rotherhithe, Ruislip, Sao Paulo, San Antonio, San Diego, San Francisco, San Jose, Santiago, Seattle, Seoul, Shanghai, Slough, Soho, Southgate, Southall, Stratford, Switzerland, Tehran, Tokyo, Toronto, Tottenham, Vancouver, Watford, Washington, Willesden, Winnipeg,


 

51786 11447 34334 92015