Laptop Repair Birmingham

Laptop Repair Cricklewood

You'll love our service...

• a fair NO FIX - NO FEE policy
• No hourly charges and no diagnosis fees
• 20+ years computer engineering skills
• Professional IBM trained engineers
• Best quality tools and methods
• Good relationships with manufacturers
• Fast access to rare spare parts

... and our low prices.

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LAPTOP REPAIR FAQ:

Q. How can you offer a NO FIX - NO FEE service when most companies charge for running diagnostics and engineer time even when they can't repair the laptop or the parts are too expensive?

A. Our aim is to only profit from successful repairs. We are confident that our expert engineers will repair 95% of the laptops we receive at the quoted price. We give you an honest and realistic quote before you send us the laptop. We actively discourage uneconomical and impossible repairs being sent to us - this saves you time and carriage costs. 

Q. What happens if the cost of repair is higher than the phone quote?

A. There are a few cases where a laptop has suffered more damage than the initial diagnosis would suggest. The engineer will call you with his findings and provide you with a revised quote. You have the right to decline the repair. If you collect your laptop from our premises there is absolutely NO CHARGE.

Q. What is the delivery charge for returning the laptop?

A. We charge £18+VAT delivery/insurance for laptops being returned to a UK mainland address. You can also arrange for collections from our premises and only pay your own courier service. 

Q. Some companies try to sell you a replacement laptop because they make bigger profits on sales than on repairs. Do you sell laptops? 

A. We are a repair company 100% - we don't sell any laptops, so there is no conflict of interest. We understand that moving to a different laptop can be a big inconvenience and very time consuming. Most users prefer to have their existing laptop, with all their favourite software and data, fixed. Most new laptops are now sold with Vista and users may need more time to learn the new operating system. Your old camera, scanner, printer or webcam might need new Vista drivers. Some manufacturers have no plans to create Vista drivers for older hardware.

Q. What is the time scale for repairs?

A. It really depends on the exact nature of the fault. Most backlights, keyboards, LCDs and broken power socket pins can be repaired in 1-2 days, when parts are in stock, otherwise 4-5 days. Video and motherboard faults usually take 2-5 days because extensive testing is required after repairs. Same day repairs need to be prearranged to ensure that engineer time and parts are allocated for the job - please call.

Q. What happens if my computer develops the same fault during the 60 day warranty period.

A. We have a very low returns rate, about 1 in 70 repairs. With all complex electronics there is a small chance that a fault may recur. We aim to give all warranty jobs top priority and fix the fault quickly. We also reimburse the postage for warranty returns. If the fault can't be repaired then a FULL REFUND will be given for the initial repair and the laptop returned to you. 

Q. Do you have a workshop in Cricklewood?

A. We are based in Harrow Middlesex (North London), but we do service laptops and supply spare parts for customers all over the UK including Cricklewood.

We are looking to network with laptop repair companies who provide a similar high quality service and fair terms for customers in other countries.

A pn junction generates an electric current when exposed to light. This property of the material is used when making solar cells. Use the lowest heat setting that will melt the solder when extracting the old power point pin - a few customers used the highest temperature and didn’t notice that components on the other side of the board had fallen off as a result of the too much heat. The motherboard is the main circuit board in your Cricklewood laptop. Most laptops have only one circuit board. There are connectors for the CPU, memory, drives and the display on the motherboard. Liquid spills are a major cause of Cricklewood motherboard damage. Power sockets are another area where damage occurs. Electrical surges and plugging an incorrect AC adapter to your laptop can also damage your motherboard. New motherboard can be very Cricklewood expensive. We can repair about 90% of faults on motherboards - others will need replacing.

UK REPAIRS INFO


Marlborough House

 We ONLY service laptops for 
UK customers.

We ONLY service laptops for 
UK customers.

Business Hours
Mon-Fri       9.00am-5.00pm
Saturday   10.00am-2.00pm

Visitors welcome
Customers are always welcome to visit us and discuss their laptop repairs with our engineers.

Parking Info
You can park in the residents bays on Bruce Road at all times
 EXCEPT: Mon-Fri 10-11am & 2-3pm 
(PLEASE AVOID THESE TIMES)

Tube/Rail
Harrow & Wealdstone Station is served by National Rail and London Underground Bakerloo Line services. We are a walking distance away and on the same High Street.


Map & Directions
<cl!ck here>

Mailing Info
Most customers send us their laptops by mail. The average cost of sending a laptop to us using the post is £18 for next day delivery with insurance.

Power Socket Pin Repair

Laptop Backlight Repair

Laptop Video Fault Repair

Laptop Software Virus Recovery

Laptop Motherboard Repair

Laptop Spare Parts

Most of the Cricklewood outer case of a laptop is made of plastic. These parts include hinge covers, palm rest assemblies, base plastics, drive bezels, switch panels, screen back and screen front bezels. Most Cricklewood brand manufactures are happy to supply these parts, others don’t supply any and we have to rely on used and pulled parts. Customers are often surprised by the cost of plastics - you have to take into Cricklewood account the stock control, administration and shipping costs involved in supplying small plastics. Typically, plastics can cost from £40-£100. If nothing appears on the Sony LCD screen you may have switched the output to an external screen or the Sony laptop may be in sleep mode. A pn junction emits light when an electric current passes through a pn junction, this is used for making LEDs. New brighter LEDs may replace the CCFL tube in LCD screens.

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Repairs for: UK, Acton, Aldgate, Aldwych, Alperton, Archway, Arlington, Arnos Grove, Ashford, Austin, Acton, Balham, Baltimore, Bangkok, Bank, Barbican, Barking, Barnet, Battersea, Bedfont, Beijing, Belmont, Bermondsey, Birmingham, Bishopsgate, Bow, Boston, Brixton, Buenos Aires, Calcutta, Calgary, Camden, Charlotte, Chelsea, Chicago, Chiswick, Cockfosters, Columbus, Coventry, Cricklewood, Croydon, Dagenham, Dallas, Delhi, Detroit, Ealing, El Paso, Euston, Finchley, Finsbury, Fort Worth, Fulham, Golders Green, Goodge Street, Greenford, Greenwich, Hackney, Hammersmith, Hampstead, Hamilton, Harefield, Harrow, Heathrow, Hendon, Holborn, Houston, Ilford, Indianapolis, Islington, Istanbul, Jacksonville, Jakarta, Karachi, Kennington, Kentish Town, Kenton, Kilburn, Kitchener, Knightsbridge, Lagos, Leyton, Leicester, London, London Bridge, Los Angeles, Luton, Manchester, Manila, Mayfair, Memphis, Mill Hill, Moorgate, Montreal, Moscow, Mumbai, New York, Northwood, Notting Hill, Northolt, Osterley, Ottawa, Oxford Circus, Paddington, Paris, Perivale, Philadelphia, Phoenix, Pimlico, Poplar, Quebec, Queensbury, Rickmansworth, Rotherhithe, Ruislip, Sao Paulo, San Antonio, San Diego, San Francisco, San Jose, Santiago, Seattle, Seoul, Shanghai, Slough, Soho, Southgate, Southall, Stratford, Switzerland, Tehran, Tokyo, Toronto, Tottenham, Vancouver, Watford, Washington, Willesden, Winnipeg,


 

28731 40767 87220